Privacy

Name: Złota Łania Wiartel Resort & SPA
Address: Wiartel 2, Pisz, 12-200, PL
Telephone: 698 652 246

This Privacy Policy sets out the rules for the processing and protection of personal data provided by users in connection with their use of the services offered by the website ZŁOTA ŁANIA WIARTEL RESORT & SPA (hereinafter: the Website)
The controller of the personal data contained on the Website is PHU Tadeusz Rafałowski, Łomża 18-400, ul. Browarna 2A, entered in the register of entrepreneurs under number NIP: 7180052538 (hereinafter: the Data Controller).
In order to ensure the security of the entrusted personal data, the Data Controller operates on the basis of internal procedures and recommendations consistent with the relevant legal acts on personal data protection, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.
The Data Controller exercises particular diligence to protect the interests of the persons whose data is concerned and, in particular, ensures that personal data is:
1. processed lawfully,
2. collected for specified, legitimate purposes and not subjected to further processing incompatible with those purposes,
3. factually correct and adequate in relation to the purposes for which it is processed,
4. stored in a form which permits identification of the persons concerned for no longer than is necessary to achieve the purpose of processing.
The Data Controller obtains information about users and their behavior through the voluntary entry of information in forms, for the purpose of:
1. responding to users' inquiries submitted using the contact form on the basis of Article 6(1)(f) of the GDPR,
2. accepting reservations using the online booking system on the basis of Article 6(1)(b) of the GDPR,
3. providing services rendered by the Data Controller on the basis of Article 6(1)(b) of the GDPR,
4. marketing, including sending commercial information to an email address if the Client has consented to this by selecting the appropriate box during the reservation process, on the basis of Article 6(1)(a) of the GDPR. Consent to data processing for marketing purposes and to sending commercial information may be withdrawn by clicking the appropriate link in the message received or by sending such a request to the Data Controller's email address,
5. pursuing the legitimate interest of the Data Controller in specific cases on the basis of Article 6(1)(f) of the GDPR, e.g. debt collection,
On the first visit to the ZŁOTA ŁANIA WIARTEL RESORT & SPA website, the user is informed about the use of cookies. By remaining on the website, the user accepts the use of cookies on the website. Failure by the user to change the browser settings is tantamount to consenting to the use of “cookies”.
The cookie settings will change after restarting or refreshing the session on the Data Controller's website.
The installation of “cookies necessary for the basic functionality of the Website” is necessary for its proper operation, in particular, they are required for authentication.
Cookies necessary for the operation of the website can be changed by changing the browser settings, although it should be borne in mind that changing the settings may cause the website to malfunction
More information about cookies is available in the “Help” section of the user's web browser menu.
Users who, after reading the information available on the Website, do not want cookies to remain stored in the device's web browser should delete them from their browser after completing their visit to the Website. The following types of cookies are used on the Website:
1. session cookies - remain in the browser until it is closed or the user logs out of the Website,
2. persistent cookies - remain in the device's web browser until they are deleted by the user or until the predetermined time specified in the cookie parameters expires.
In terms of the functionality of each cookie, they can be divided into:
1. analytical cookies, which help improve the comfort of using the website by understanding how users use and convert on it,
2. marketing cookies, used to personalize advertising content, properly target and analyze the performance of marketing and sales channels,
3. necessary cookies, i.e. fundamental to the basic functionality of the Website.
The cookies we use allow us to develop our website.
Some cookies may be placed by the Online Booking System provider solely for the purpose of:
1. improving and supporting the booking process,
2. analyzing and collecting statistical data concerning the use of the website and online booking system in order to improve them,
3. the Online Booking System provider informs users about the cookies installed in the user interface of this system
The Data Controller may use automated decision-making, including profiling, for marketing purposes (including the automated matching of advertisements to your interests and measuring their effectiveness), as well as for tailoring the offer on the basis of Article 6(1)(a) of the GDPR.
Recipients of personal data may include authorities, institutions and entities authorized under the law, as well as entities providing services to the Data Controller (e.g. legal, IT, marketing and accounting services, as well as other entities involved in the provision of the ordered service.
We use the following analytical tools:
Google Analytics
We use the following marketing tools:
The user of the Website who provided the data has the right to access the data processed by the Data Controller. The user also has the right to modify the data, request its deletion and restrict or stop the processing of their personal data at any time. At any time, the user may also request the deletion of their personal data from the website. The right to data portability does not apply because no standard for exchanging such data between hotel properties has been established.
In order to exercise the rights indicated above, the Website user should contact the Data Controller using the same email address or telephone number provided to the Website, by contacting: recepcja@zlotalania.pl
The Website user has the right to withdraw consent at any time without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal, by contacting the Data Controller directly or, in the case of technology, by changing the cookie settings.
Every Website user may lodge a complaint with the Personal Data Protection Office.
The Website may contain links to other websites which operate independently of the Website and are not supervised in any way by the Website. These websites may have their own privacy policies and terms and conditions, with which we recommend that you familiarize yourself carefully.
The Data Controller reserves the right to amend the Website's privacy policy, which may be caused by the development of Internet technology, possible changes in data protection law, and the development of the Website. Users will be informed of all changes in a clear and comprehensible manner.